Terms of Service

Part A — Using applications we built

A1. What we provide

We develop custom software, automation tools, and integrations, including Node.js web applications, API and backend development, and database-backed systems, designed to operate with platforms such as Google Workspace and other third-party services.

These are provided for the purpose of improving workflow efficiency, data management, and system integration.

A2. Acceptable use

You agree to use our applications and integrations only for lawful purposes and in compliance with the terms of the platforms with which they integrate.

You must not:

• Use the services to violate applicable laws or regulations
• Attempt to gain unauthorized access to systems or data
• Misuse integrations in ways that disrupt third-party services

A3. Third-party services

Many integrations rely on external services such as Google Workspace or other APIs.

We are not responsible for changes, outages, or policy updates made by these third-party providers that may affect functionality.

A4. Data handling

Applications may process or temporarily access data necessary to perform requested automation or integration tasks.

Data is handled in accordance with our Privacy Policy.

A5. Service availability

While we make reasonable efforts to maintain reliable services, availability cannot be guaranteed at all times.

Temporary interruptions may occur due to maintenance, updates, infrastructure issues, or third-party service disruptions.

A6. Disclaimer

All services and software are provided “as is” without warranties of any kind, either express or implied.

We do not guarantee that services will be error-free, uninterrupted, or compatible with all systems or environments.

Part B — Engaging us for project work

B1. Scope and delivery

Each project is defined by a written scope agreed before work begins — a proposal, a statement of work, or the offer or gig description on the platform through which you contract us. That document sets out the deliverables, the revisions included, and the support period that applies after delivery.

Fees, payment terms, and refunds are agreed for each engagement, or set by the platform through which the project is contracted. They are not fixed by these Terms.

B2. Intellectual property and licence

We retain ownership of the software, code, systems, and automation tools we develop, including any pre-existing components, libraries, and tooling we bring to a project.

On full payment, you receive a non-exclusive, perpetual, worldwide licence to use the delivered work for any commercial purpose within your business.

You may not redistribute, resell, sublicense, or otherwise make the delivered work itself available to third parties as a product or service.

We reserve the right to use the delivered work, in whole or in part, in future projects and to resell it.

Where a project is contracted through a platform whose terms address intellectual property, and those terms conflict with this section, the terms stated in the relevant offer or gig description govern that project.

B3. Termination

Either of us may end an engagement by written notice before delivery.

If you end an engagement after work has begun, fees for work already performed remain payable. If we end an engagement, we will refund fees paid for work not yet performed.

Where a project is contracted through a platform, that platform’s cancellation process applies.

Part C — General

C1. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services.

To the fullest extent permitted by law, our total liability arising out of or in connection with a project is limited to the fees paid to us for that project.

Nothing in these Terms limits liability that cannot be limited under applicable law.

C2. Governing law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil, and the courts of Brazil have jurisdiction over any dispute arising from them. Where mandatory consumer protection law in your country of residence gives you the right to bring proceedings locally, that right is unaffected.

Where a project is contracted through a platform, that platform’s dispute resolution process applies first.

C3. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full effect.

C4. Entire agreement

For any given project, these Terms together with the agreed scope document form the entire agreement between us, and replace any earlier discussion or proposal on the same subject. Where the scope document and these Terms conflict, the scope document governs that project.

C5. Assignment

You may not transfer your rights or obligations under these Terms without our written consent. We may transfer ours in connection with a reorganisation or transfer of our business.

C6. Changes to these Terms

These Terms may be updated periodically. Continued use of the services following any update constitutes acceptance of the revised terms. Projects already underway remain governed by the version in force when the scope was agreed.

C7. Contact

For questions regarding these Terms, contact hello@yorsh.co.

C8. Language

These Terms are provided in English and Brazilian Portuguese. If the two versions differ, the Portuguese version prevails.